Legal Information

Store Name

JBN BRAND

Company Name

JBN Co., Ltd.

Representative

Ryosuke Takeuchi

Address

3F Forest Hill, 22-1 Morokamicho, Toyohashi-shi,
Aichi 441-1114, Japan

Contact

Email: info@brand-jbn.com

※Please contact us via email.

Business Description

We specialize in the purchase and sale of authentic pre-owned luxury items, including bags, accessories, watches, and jewelry.

License

Secondhand Dealer License

Aichi Prefectural Public Safety Commission

No. 543951903200

Payment

We accept the following payment methods:

  • Credit Cards (Visa, Mastercard, American Express)
  • PayPal
  • Other payment methods available at checkout

All payments must be completed at the time of purchase.

Pricing & Currency

All product prices are listed in Japanese Yen (JPY).

Prices displayed in other currencies are for reference only.

The final charge will be processed in JPY.

Any currency conversion fees or exchange rate differences are the responsibility of the buyer.

Shipping

We offer free worldwide shipping.

Orders are typically shipped within 1 business day.

We do not ship on weekends or Japanese holidays.

All shipments require a signature upon delivery.

Shipping carrier is selected by us (typically DHL).

Duties & Taxes

Import duties, taxes, and customs fees are the responsibility of the buyer.

These charges are not included in the item price or shipping cost.

If a package is returned due to unpaid duties or refusal to accept delivery:

  • The order will be treated as a cancellation
  • Shipping and handling costs may be deducted from the refund

Order Cancellation

Order cancellations are not accepted after purchase.

Cancellations after shipment are strictly prohibited.

Returns

We accept return requests within 7 days of delivery.

Returns are only accepted if the item is significantly different from the description.

Items must be unused and returned in the same condition as received, including all original accessories and packaging.

Return shipping costs are the responsibility of the buyer unless the item is significantly different from the description.

Returns are not accepted for minor condition differences, normal signs of use, or differences in color due to lighting or display settings.

Product Condition

All items are pre-owned and may show signs of use such as scratches, stains, or wear.

These are not considered defects.

Minor differences in color or size may occur.

Returns due to condition or personal preference are not accepted.

Liability

We are not responsible for:

  • Delays caused by shipping carriers or customs
  • Lost or stolen packages after confirmed delivery
  • Incorrect address provided by the buyer