Legal notice
Legal Notice Based on the Act on Specified Commercial Transactions
Seller
JBN Co., Ltd.
Operating Manager
Ryosuke Takeuchi
Address
Forest Hill 3F, 22-1 Morioka-cho,
Toyohashi-shi, Aichi 441-1114
Japan
Phone Number
+81-532-73-0124
Email Address
Support Hours
Monday to Friday: 10:00 AM – 5:00 PM (JST)
Sunday to Thursday: 5:00 PM – 12:00 AM (PST)
Sales Price
The sales price is the amount displayed on each product page.
Shipping Fees
We offer free worldwide shipping using DHL, FedEx, or EMS.
The shipping carrier is selected by our store depending on the destination country, product contents, and other factors. Customers cannot specify the shipping carrier.
Additional Charges (Other Than Product Price)
Displayed prices do not include customs duties, import taxes, value-added taxes (VAT), or other applicable fees.
These charges are determined by the customs authorities of the destination country or region and, if incurred, are the responsibility of the purchaser.
For more information, please contact your local customs office directly.
Delivery Time
Orders are generally shipped within 3 business days after the order is confirmed.
Delivery times may vary depending on shipping conditions, customs clearance procedures, and the destination country or region.
Payment Methods and Timing
We accept credit cards (Visa, Mastercard, American Express, and JCB), PayPal, Google Pay, Shop Pay, and other payment methods.
Payment is processed at the time the order is placed.
Return Period
Please contact us within 2 business days after receiving the product.
Contact: info@brand-jbn.com
Refund Policy
Returns and refunds are accepted only in cases of defective products or incorrect shipments.
If you wish to request a return, please contact us by email in advance.
After confirming the condition of the returned item, we will process the refund.
Please note that customs duties, import taxes, and any shipping-related fees are non-refundable.
Return Shipping Policy
If the return is due to a defective product or incorrect shipment, return shipping costs will be covered by our store.
We do not accept returns or exchanges for customer convenience.
Products that have been worn, used, altered, have tags removed, or are missing accessories are not eligible for return.